Refund policy

You have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact me at hello@ashleymunroscott.com. Please note that returns will need to be sent using Royal Mail signed for delivery.  The package must be sent 10 business days from our email detailing the returns address.
You can always contact us for any return questions at hello@ashleymunroscott.com. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is damaged or if you receive the wrong item.  Please photograph any damage, and send with your email.

Refunds
We will notify you once we’ve received and checked your return, and let you know if the refund was approved or if not, why.  If approved, you’ll be automatically refunded on your original payment method within 10 business days, excluding postage cost* (*if goods are in perfect condition but no longer required by you).